Refund & Cancellation Policy
Last updated June 2026 · Template — review with legal counsel before public launch.
Credit purchases are generally final. If you bought credits in error and they remain unspent, contact support within 14 days and we'll review eligible refunds.
Creator subscriptions and platform memberships renew automatically; one-off site-supporter upgrades run for a fixed period and do not renew. You can cancel a recurring subscription at any time from your account — access continues to the end of the paid period, and we don't pro-rate partial periods.
If you're in the UK or EEA you may have a 14-day cooling-off right from when a contract is formed; tell us within that time and we'll refund in line with the law. Where local consumer law gives you stronger rights, those apply.
Report any unauthorised transaction to support immediately; we work with our payment partners to resolve disputes.
Contact: email hello@liaisonclub.com or use the in-app support tools.